What is Brand Voice?

News (18 03 2023)


Explore the significance of brand voice and learn how to create a unique, impactful identity, fostering a deeper connection with your audience and boosting business growth.
Brand voice is a vital component of a brand's identity, yet it is often overlooked. It represents the unique way a brand communicates its purpose, values, and personality, enabling it to stand out and connect with customers on a deeper level. In this article, we will delve into the concept of brand voice, its significance, and offer five key insights to help you develop a distinctive brand voice that resonates with your target audience.

Understanding Brand Voice

Brand voice is the distinct personality your brand conveys through its communications, encompassing the way your brand uses written, oral, and visual language to create a lasting impression on consumers. A consistent brand voice helps answer essential questions about your brand's identity, such as:
  • Personality traits
  • Stance on specific issues (e.g., environmental, social, and governance)
  • "Go-to" phrases and stylistic choices
  • The Importance of Brand Voice

    A unique brand voice is crucial for distinguishing your brand from competitors and fostering a meaningful connection with your audience. According to the Sprout Social Index, 33% of consumers believe that a distinct personality differentiates a brand from its competitors. Moreover, Forbes reports that presenting a brand consistently across all platforms can increase revenue by up to 23%. A strong brand voice also contributes to building trust with consumers, with PR Newswire citing that 90% of consumers are willing to pay more for a product from a brand they trust.

    Five Tips for Creating Your Brand Voice

    1. Document your brand voice: Develop a comprehensive reference document that encompasses your brand's core values, mission, personality traits, lingo, visuals, and messaging examples. This resource ensures consistency across all communication platforms and serves as a guide for content creators.

    2. Identify your brand's personality and traits: Determine the characteristics and qualities that best represent your brand and resonate with your target audience. Consider who your brand would be if it were a person and which traits would appeal to your customers. This may include attitudes towards certain topics, such as environmental, social, and governance (ESG) issues.

    3. Define your brand's tone of voice: Contemplate how your brand's tone should come across in its messaging and visuals to make a strong impression on your target audience. Your brand's tone of voice should be consistent with its personality and values, ranging from professional and authoritative to friendly and approachable.

    4. Create a brand language: Develop a unique set of "go-to" phrases and stylistic choices that resonate with your target audience and reflect your brand's identity. Consistently using this language across all communications helps reinforce your brand voice and solidifies your brand's presence in the minds of consumers.

    5. Use a brand voice summary: Craft a concise summary of your brand's characteristics and guidelines for conveying them effectively. This summary can serve as a quick reference for content creators and ensure consistency across all platforms. It should include around five adjectives that describe your brand's traits, accompanied by one-sentence descriptions and crucial Do's and Don'ts.


    Cultivating a strong and consistent brand voice is an integral part of your overall brand strategy. It helps differentiate your brand from competitors, fosters a deeper connection with your target audience, and can ultimately drive business growth. By implementing the tips outlined in this article, you can create a distinctive brand voice that resonates with your audience and strengthens your brand's identity in the marketplace. Keep in mind that your brand voice's success is most evident when your target audience engages with, and believes in, what you do. Therefore, it's crucial to invest time and effort into developing a brand voice that genuinely reflects your brand's values, personality, and mission.

    Consistency is key when it comes to brand voice. Ensure that every piece of content you create, whether it's a social media post, website copy, or an advertisement, aligns with your brand's voice and message. This uniformity not only helps your brand stand out but also reinforces your brand's image in the minds of your customers.

    Moreover, keep in mind that your brand voice should evolve as your brand grows and changes. Regularly revisit and reassess your brand voice to ensure it remains relevant and adapts to your brand's needs, as well as the ever-changing marketplace.

    In conclusion, developing a strong brand voice is an ongoing process that requires attention, consistency, and flexibility. By following these tips and staying true to your brand's essence, you can create a unique brand voice that distinguis